Share on Facebook AVG anti-virus software is there to prevent and solve problems on your computer, but sometime AVG has some problems itself.
When your AVG program -- whether it's the free or paid version -- won't update, reasons could be problems with the Internet, firewall settings or the computer's time. But whatever the case, you can usually get AVG updated and back to full protection again. Mistaken Failure If you've recently updated AVG or it was updated automatically but you still see a message that says, "Database is outdated," it could just be a mistake. If your computer's time settings are incorrect, then AVG won't recognize the fact that a scheduled automatic update has taken place.
To fix this, just set your computer to the correct time. Or it could be that you need to clear the AVG platform by deleting old temporary update files. To do this, access AVG's advanced settings and go to the Update section. From there, click "Manage" and select the option to delete those temporary files. If that doesn't work, there could be a problem with your Internet connection.
First, try to access the Web. If you can't, then there's probably an interruption somewhere on your end or the Internet service provider's. In that case, AVG does provide an immediate way for you to download an AVG update to a USB drive or other portable device -- which you'd have to do from a computer that actually has an Internet connection.
Then you can run that download on your computer and update the AVG software that way, while offline. Also check your computer's Internet settings to see if they're set correctly. Blocked Access If it's not your Internet connection that's bad, then your computer might be blocking access to AVG's servers. Check your computer's firewall settings to see if they allow access to AVG online.
Or if you use another kind of content filtering program, temporarily disable it to see if it's interfering with your computer's connection to AVG. If that's the culprit, check the program's settings to see if you can add AVG as an exception to its content filtering.
Other Possibilities It could also be that you've somehow downloaded malware onto your computer and that's preventing AVG from updating itself. In that case, you need to treat the situation as if you don't have an Internet connection and find a way to download the latest update onto a portable device, and then install the update on the computer while offline.
From that point, you can update and run AVG to eliminate the malware.