How are savings used in the calculation? The way we treat your savings is different depending on your age. We call this 'tariff income' and it will be added to your other money when we work out your normal weekly income. We call this 'tariff income' and it will be added to your other income when we work out your normal weekly income.
Some types of compensation payments e. You must tell us about all savings and we will let you know if we can ignore them. Deductions from your Council Tax support The amount of support you get may be reduced because you have other adults living with you and we may have to make a deduction for these. Read our guides below for more information about this: What is a Non-Dependant Pensioners? How do I apply? You should make your claim as soon as possible by completing the form below. If you delay claiming you may lose support.
You may also have to provide us with additional information and documents to support your claim — a checklist will be produced at the end of the form telling you what further information we need. Apply for Council Tax Support We will then work out your entitlement and send you a decision letter explaining how we have worked out any award. Please read the letter to make sure we are using the correct information.
If we are not, let us know straight away. We use electronic scanners to check and verify identity documents from all customers applying to access council services. How long does it take? We will try to deal with your claim within 14 days of receiving all the information we need. Can my claim be backdated? If you are of working age, we can backdate your claim up to six calendar months provided you can give good reasons for not making a claim earlier. If you are of state pension credit age, we can backdate your claim up to three calendar months, depending on your circumstances.
Need help with your claim? If you need help making your claim online, please call us on and our advisers will help you with any questions you may have. You can also make a claim online at any of our customer service centres where help is also available.
If you are housebound, we may be able to visit you at home and collect the information we need. Please call us on to discuss what we can do to help. Change of circumstances You can use the form below to tell us about any change in your circumstances. The form will also give you a list of any additional documents you need to give us, to support your change in circumstances.
You must let us know immediately of any changes to your circumstances so we can make sure the correct amount of Council Tax support is being paid. Examples of the type of things you should tell us about: Once we have recalculated your Council Tax support, any changes to your entitlement will be sent to your Council Tax account. We will also send you a revised Council Tax bill showing the new balance.