As a consequence of this we have decided to stop selling the product. It is essential to us that our customers trust the quality and safety of our products. Consequently, we react as quickly as possible when we discover products that are not compliant with the legal regulations. Then you should return it in a store from the chain you bought it in and get your money back.
We have received inquiries from customers who have experienced that the rope of the swing can slide if the weight is pushed ahead of the swing, e. At worst, the child can tip over and hang upside down.
Therefore, we have taken our precautions and asked the supplier to recall the product from our stores. We have sold a total of of these swings in the Nordic countries between April 1 and May 31 From till early Spin Master has sold about 65, units in the EU and about , units globally.
No injury whatsoever has been reported in the EU, nor worldwide. As a precautionary measure Spin Master is recalling the product from sales. It is essential to us that our customers trust our products quality and safety. Consequently, we react as quickly as possible when we discover products that are not complaint with the legal regulations or our own strict requirements.
Our spot check has showed that a production of the wig does not meet the self-extinguishing requirement in the Toy Safety Standard EN It burns significantly longer than permitted thus increasing the risk of an accident if a child wears the wig in the vicinity of candles or open fire.
The recall of the Rapunzel wigs is for the above production lot only, delivered to our customers in January and February Previous lots have been tested and found in accordance with the Toy Safety Standard. Moreover, they agreed that the risk is very low. Consequently, we react as quickly as possible when we discover questionable issues. No records Primarily sold: Communications Manager Liselotte Gjerdrum Carlsen, lca top-toy.
There have been no incidents to date. This recall is coordinated with the following authorities: Danish Safety Technology Authority Name of product: Smurf Moodlight 10 cm Units: The recall involves Smurf Moodlight 10 cm lamp Bar code Primarily sold in the following stores: China For further information, please contact: Product Safety Manager, Jon Vastrup, mobile: