Otherwise, make the changes where the feed is being generated. Ratings, reviews, ranking, and related podcasts are maintained by Apple, and you can't change them. They'll publish a new episode and then look at their iTunes listing only to see the latest episode isn't there yet.
First, if the episode downloads fine for you subscribed to your own podcast and others, then there's probably nothing wrong. People are subscribed directly to your RSS feed, so it doesn't matter whether iTunes displays the latest episode in the store.
Your subscribers will still download it automatically according to their app's settings. However, iTunes also learns your publishing frequency and may update your podcast more quickly around the time you consistently publish a new episode. If you've waited at least 24 hours, login to Podcasts Connect with the Apple ID you used to submit your podcast, click on your podcast and click to refresh your feed.
Then wait another 24 hours. Libsyn has seen this to most commonly be the podcast cover art. See the next section for tips on fixing that. Podcast cover art hasn't updated If you changed your podcast cover art but it hasn't updated, yet, in iTunes.
It could be one of several issues. Ensure the URL actually works. Time—Wait at least 24 hours. File size—This is the most common problem I see. The image file needs to be smaller than KB for iTunes to be able to process it. Try extra image compression, smoother or no textures, or fewer colors to get the file size smaller. But I still recommend changing the file name.
It could be as simply as adding a version number or year to the file. Anything outside that may cause issues. Most web-hosting and all podcast-hosting companies support this.
But file-sharing tools may not. Anything else may cause problems. Anything else won't work. If you change anything, remember to wait at least another 24 hours. In the very rare case, there may be a problem on Apple's side, so contact them through Podcasts Connect to ask that they force refresh, after you have done everything else. Different countries—iTunes is currently available in countries.
When you submit your podcast to Apple, your podcast is automatically added to all these others iTunes Stores explicit podcasts are excluded from a few countries.
Thus, you may simply be looking at the wrong country. Confusion with ratings—People can rate a podcast with one to five stars without writing a review, but every written review must have a rating. Thus, it's possible someone merely rated your podcast but didn't write a review. Apple doesn't offer any identifying information or ratings API. Incompleted process—It's possible whoever wrote the review didn't complete the process.
Automatic filtering—Apple has automatic filters to prevent profanity from appearing in iTunes. Thus, any review with profanity may be automatically removed. Time—Because Apple caches the iTunes stores, it could take 24 hours for new reviews to appear, or even longer if Apple is already having problems. Thank you for the podcast reviews! Your written iTunes reviews encourage me and they help other people find the podcast.
If you appreciate the podcasting information I share, please write your own review on iTunes or Stitcher! Check out My Podcast Reviews to get your own podcast reviews automatically emailed to you and learn how to grow your audience with reviews!
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