Tips for staying safe online Google Lotto scam You receive an email claiming that you've won a Google Lottery and are asked for personal details. In some cases the scammers also impersonate customs or tax officials and will ask you to provide additional information or pay a fee to release the funds such as a money release fee, currency exchange, courier or shipping fees, tax fees, etc. Google doesn't run lotteries, and your email address hasn't been selected to win a prize.
Do not reply back with your personal details. Lotto Scam Notification Example: Report the email as spam or phishing to your email provider. If you have Gmail, learn how to report spam and report phishing.
If the email was sent from a Gmail address, you can report abuse to help Google take appropriate action on accounts involved in this scam. The abuse of electronic messaging systems to indiscriminately send unsolicited bulk messages. Phishing is a type of online fraud where someone tries to trick the victim into revealing sensitive details such as a username, password or credit card details, by masquerading as a trustworthy entity in an electronic communication. What was my password anyway?
Be aware of third-party websites that claim to offer technical support for Gmail and other Google products. These contacts and their websites have no affiliation to Google and may claim to provide password reset assistance as well as other Gmail related support services.
In addition, these sites may require the submission of payment for their support services. Google does not charge users to recover their account credentials or change their password. In other cases, these websites may call you and claim that your Google Account was hijacked or that your computer has a virus or other malware on it.
Google does not provide phone based support for Gmail and these calls are not affiliated with Google. Do not provide your account credentials to anyone purporting to be from Google. If you've already encountered a Gmail Tech Support Scam, and or have sent a payment, you can report the scam to the appropriate authorities.
We also encourage you to report the scam to us by completing this form. Vehicle purchase scam You find a cheap car online, and the seller claims that for your protection the purchase will be completed via Google Payments or Google Play. The car price is "too good to be true" and the seller claims a need to sell the car quickly because he or she is moving, moving out of the country, being called for military service, getting a divorce, etc. Instead, the seller will send you an invoice that appears to be from Google Payments or Google Play, but will instruct you to make the payment via Google Play gift cards, Western Union, MoneyGram or bank transfer.
A legitimate Google Payments transaction will require that you sign in to your Google Account and execute the payment using the Google Payments interface. Google Payments used to be called Google Wallet or Google Checkout, and some scammers still use the Wallet or Checkout logo and trademarks in their emails and other communications.
It is a violation of our terms of service to use Google Play gift cards for anything other than purchases offered in the Google Play store. Vehicles and boats are not items eligible for purchase on the Google Play Store. If you think you've encountered a scam involving a fraudulent Google Payments or Google Play transaction, complete this form to provide information to Google. The information you provide us with may be used to further investigate this matter in aggregate, and may be shared with the appropriate authorities as part of our effort to shut down these types of operations.
If you received the email from a Gmail address, you can report abuse to help Google take appropriate action on accounts involved in this scam. They inform you of a change in billing for payments to your Google Adwords account. Then, you are emailed a notification which instructs you to change the bank and account number for future payments towards your AdWords account. The notice even contains what appears to be a Google AdWords logo. Click Transactions from the menu on the left, or find the "Transactions" card in the center of the page and click View transactions.
Once you have logged into your account and accessed your Transactions page, you can search for and download your invoices. For additional instructions on how to access this information, you can visit: We also encourage you to report the email as spam or phishing to your email provider. If you think you've encountered a scam involving a suspicious email or call claiming to be from Google AdWords, complete this form to provide information to Google. Google Job Offer Scam This type of scam operates by telling people they have been given a job with Google or another company.
However, you have to pay a training fee or some other type of fee before you can start. In addition, you are asked to complete employment forms requiring that you provide your personal identifying information.
In reality, you have not been given a job with Google, but rather you may have been tricked into sending money to a scam artist.
If you were contacted by email from a Gmail address, you can report abuse to help Google take appropriate action on accounts involved in this scam. Read more about work-from-home scams at fbi. Learn more about real Google jobs at www. If you think you have been contacted as part of a Google Job Offer Scam, we encourage you to report it to us by completing this form. Google Account Recovery Scam via SMS Messages If you receive a text message claiming your Google Account has been compromised, use a computer to go to Google Account Security settings and review your recent activity to make sure no one unauthorized has accessed your account.
Do not respond to unsolicited text messages with personal information. Also, beware of messages that claim Google needs to call you to verify your identity. Google will not send you a text message that asks you to respond by text or phone call to verify your identity if your account has been compromised. Here's an example of what a scam message might say: Your Gmail has been compromised by hackers. Google needs to call you to verify your identity.
If you receive a message similar to the one above, do not respond. For most carriers, this number is Also, Google Voice allows you to mark messages as spam so that future messages from that number will automatically be considered spam and you won't receive any notifications about it. See instructions for how to review your account for suspicious activity.
If you believe your account has been compromised, follow the Gmail Security Checklist. If you have Gmail, consider turning on 2-Step Verification to add an extra layer of security to your Google Account. Beware of any company making these types of promises. Learn more about how to get your ads above Google search results. Be wary of invoices for services received -- especially if nobody in the business remembers purchasing those services.
Make sure to perform due diligence on any financial transaction. Google telemarketing calls Watch out for parties calling and selling services claiming to have a special relationship with or claiming to be Google.
Often, these parties are telemarketers that are not affiliated with Google and are trying to leverage the Google brand to sell your business some type of online service. Keep in the mind the following: Google does not place robocalls.
Google does not call to "update your front page listing" or ask you to "claim your free website. If you are continually being contacted by a telemarketer claiming these things and are on the do not call list, you can file a complaint at the National Do Not Call Registry. However, they have to pay a training fee or some other type of fee before they can start.
In reality, they have not been given a job with Google, but rather they've been tricked into sending money to a scam artist. Gmail update phishing Many phishers actively target Gmail users and attempt to steal their credentials. Phishers will often say that you need to update your Gmail account information or your account will be suspended.
The link provided in the email will appear to be https: Beware of these types of emails, and always double check that the URL in the address is what you expect before entering personal information or passwords. Learn some steps to help you determine whether a message is phishing. If you have Gmail, consider turning on two-step verification to add an extra layer of security to your Google Account. If you received the phishing email from a Gmail address, you can report abuse to help Google take appropriate action on accounts involved in this scam.
Google AdSense Scam If you've received an unsolicited phone call or e-mail from someone claiming to work for Google's AdSense team asking for money, you may have been affected by a scam. The person will tell you that you have a balance sitting in a Google AdSense account that is refundable to you, but you must pay a security deposit in order to release the funds. You'll then be given an address where you should mail the security deposit in the form of a certified check in order to receive your refund.
The reality is, Google AdSense does not require payment in order to release funds owed to you and there is no fee to use our AdSense service. You can check the Reports and Payments pages to view your current AdSense account balance. If you've already sent a payment and think you have been scammed, you can report the scam to the appropriate authorities.
If the correspondence you received came from a Gmail address, you can report the Gmail account to help Google take appropriate action on accounts involved in this scam. Tax Payment Scam You receive an unsolicited email or phone call purporting to be from the IRS or another tax authority.
The IRS official instructs you to pay your tax debt using Google Play cards immediately or you will be arrested, deported or your license will be revoked.
This is an IRS Scam. Phishing and Online IRS Scams The IRS doesn't initiate contact with taxpayers by email, text messages or social media channels to request personal or financial information.
This includes requests for PIN numbers, passwords or similar access information for credit cards, banks or other financial accounts. IRS Telephone Scam You are contacted by phone and told that you owe money to the IRS and it must be paid promptly through a pre-loaded debit card or wire transfer. In many cases, the caller becomes hostile and insulting.
The IRS does not and will not ask for credit card numbers over the phone, nor request a pre-paid debit card or wire transfer. The first IRS contact with taxpayers on a tax issue is likely to occur via mail.
Other characteristics of this scam include: Scammers use fake names and IRS badge numbers. They generally use common names and surnames to identify themselves. Scammers sometimes send bogus IRS emails to some victims to support their bogus calls. Victims hear background noise of other calls being conducted to mimic a call site.